Legal
Privacy Policy
Last updated: 1 November 2026
Who we are
LUXA FUNDED ("LUXA FUNDED", "we", "us") operates luxafunded.com, an instant funding program that provides simulated trading accounts. All accounts are simulated; no real funds are traded on your behalf.
Operating company details
The full legal name, registration number and registered address of the company that operates LUXA FUNDED will be published on this page at launch. Until then, contact us at support@luxafunded.com for any privacy question or request.
Contact
Email: support@luxafunded.com
What information we collect
- Identity and contact: name, email address, country.
- Technical: IP address, device and browser type, pages viewed, approximate location, and referral or campaign parameters (for example UTM tags, fbclid).
- Purchases and payments: plan purchased, amount, date and transaction references. Card and crypto payments are processed by our payment processors. We do not receive or store your full card number.
- Trading account data: your simulated account details, trades, performance, rule checks and account status.
- Verification (KYC): for payouts, we may collect government ID, proof of address and related checks, handled by us or a verification provider.
- Communications: messages you send us by email, chat or support forms.
Why we use it
- To create and run your simulated account and dashboard.
- To process purchases, refunds and payouts.
- To verify identity and prevent fraud, abuse and rule breaches.
- To provide support and send service emails.
- To measure and improve our website, marketing and ads.
- To meet legal, tax and regulatory obligations.
Legal bases (EU, UK and similar laws)
- Contract: to provide the account and services you buy.
- Legitimate interests: to secure the platform, prevent fraud, and improve our services and marketing.
- Consent: for non-essential cookies and advertising pixels where required by law. You can withdraw consent at any time.
- Legal obligation: for tax, accounting, verification and compliance records.
Who we share it with
We do not sell your personal information. We share data only with providers who help us run LUXA FUNDED:
- Payment processors, such as Stripe and a crypto payment provider.
- Hosting, security and CDN, such as Cloudflare.
- Email delivery providers.
- Identity verification providers (for payouts).
- Analytics and advertising providers, including the Meta Pixel and, once installed, the Meta Conversions API.
- Professional advisers and authorities where required by law.
Cookies and pixels
We use essential cookies to run the site and keep you signed in, and analytics and advertising cookies and pixels (including the Meta Pixel) to measure visits and ads. Where the law requires it, non-essential cookies load only after you consent. You can also block or delete cookies in your browser settings; some features may not work without them.
International transfers
Our providers may process data in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses.
How long we keep data
We keep personal data only as long as needed for the purposes above, including account history, payout and verification records, and legal, tax and accounting requirements. We then delete or anonymise it.
Security
We use reasonable technical and organisational measures to protect your data, including encryption in transit and restricted access. No online service is 100% secure.
Your rights
Depending on where you live (for example under GDPR, UK GDPR or California law), you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data.
- Object to or restrict certain processing, including direct marketing.
- Receive a copy of your data (portability).
- Withdraw consent at any time.
- Not be discriminated against for using your rights.
You can also complain to your local data protection authority.
How to request deletion or exercise your rights
Email support@luxafunded.com with the subject "Privacy request". We may need to verify your identity before acting. We respond within the time required by applicable law. Some data may be kept where we are legally required to.
Children
LUXA FUNDED is only for people aged 18 or over. We do not knowingly collect data from anyone under 18. If you believe a minor has given us data, email us and we will delete it.
Changes to this policy
We may update this policy. We will change the "Last updated" date above, and for significant changes we may also notify you by email or on the site.